Sometimes you need opinions from previous clients before you hire a company you are unfamiliar with. We are happy to provide some testimonials for you to use to make an educated decision. We serve commercial and residential clients throughout the Atlanta area and we would love for you to join our network.
I cannot say enough good things about Shannon. He was very professional, polite, positive, and informative. I felt I was going to be in good hands. Shannon even left me with his cell phone # in case I had any questions over the week-end. This gave me a since of security that I needed because I have never gone through an experience like this before. Shannon knows what he is doing, and his intelligence is sensed by the customer- it was by me. He taught me a lot that I didn’t know which helped me cope with the problem. Shannon knew a lot more than most about his job, and this was obvious to me. I thank Shannon for all his hard work. He stayed until about 7:00 P.M. Friday night. I was impressed. Your company is very lucky to have Shannon as an employee.
Steve, thanks for your email. I have been meaning to email your company. I would like to Thank you and Shannon,… All I can say is Thanks, Integrity doesn’t quite know what a jewel and blessing you are to people like myself. You are truly making a difference in many lives. I’m going to continue to refers many people as possible to Integrity because of you. Steve you and Shannon are doing a awesome job and it was truly a pleasure to work with you, Shannon and Dax. Thanks Integrity keep up the great work.
Recently, our home was damaged by water. The plumber, ARS, sent your company to clean up and make restoration. Steve and Shawn were your first employees on the scene. They were very through, polite, and extremely nice young men. Jimmy St. Romain came by to talk with us and let us know what to expect at every step. This was so very helpful since this was our fist such experience. Jimmy is a special young man, he kept a check on the progress of the project right to the end. After the clean up, drying , and demo were done, Joey, Tim, and Chad came in to do the reconstruction. Again, they were really nice young men who new what they were doing. The work progressed in a timely manner and on schedule. Jan and her men did the flooring. It looks great. In fact the whole job is now complete and Larry, my husband, and I are very happy with the results.
Larry and I will be recommending your company to any of our friends who find themselves in need of your services. In fact our friends have already heard, very positively, about your company.
Many thanks to you and your employees and contractors for making an unpleasant episode a pleasant experience. You folks know how to make lemonade out of lemons.
Mary Charles and Larry McDonald
I am a third time customer to Integrity Restoration. I keep your number in my cell phone just in case. In every instance, you guys have been life-savers. Our most recent adventure involved Jimmy and Joey, and although the job was difficult, the recovery was impeccable. Thanks for being there!
Judy and Rick Anderson
I wanted to let you know how impressed my husband and I were with the team you sent out last week.
They got to work immediately, and were very helpful. We have a million questions and if they didn’t know the answer they found out the answer for us.
Because of the team we have made the decision to have Integrity do all remaining work on the house.
Sir – I thought I would take a just a moment to mention a short story regarding your staff. My experience with your company has been fantastic from the initial phone call. The first crew that arrived did son on schedule and proceeded to evaluate the damage – and take on the big job of removing old wet smelly carpet – moving furniture, etc. This was a large finished basement that was damaged due to a water heater.
A few days later I came down to inspect what had been done when I noticed on the shelf of one of the bookshelves that had been removed from the well, a small expensive diamond bracelet, one that I had misplaced many months ago and had pretty much accepted that it was history.
These guys obviously found this downstairs amid all the mess and picked it up and placed it on the bookshelf. They never mentioned that they had found this at all.
I guess you see where this story is going. These men could have very easily put this in their pocket and no one would have been the wiser, yet they very honestly placed this on the shelf. I didn’t have the opportunity to thank them in person, however, that single act sealed my decision to use your company for the repairs.
It’s nice to know that honest people still exist in our society.
Thank you so very much.
This email message is to let you know about the great job performed by the Integrity Restoration crew made up of Shannon Allred, Steve Woodward and Randy Allred at our house after our water damage claim. We had very poor service performed by the XXXXXXXXXXXXXXXX crew (the preferred provider by our USAA Insurance carrier). When I called my insurance company on Monday, June 28th, the USAA adjuster fired XXXXXXXXXXXXXX from doing any more work. They told me to choose whoever I wanted for the water and mold remediation and clean up. Based on Marvin Barfield’s recommendation, I chose Integrity Restoration to do the work and informed USAA adjuster that night. The next day (Tuesday, June 29th) your crew was at my house and in two days had the situation under control as far as water damage and mold remediation. My wife told me that they were all professional, hard working, knew what they were doing, cleaned up after themselves and could answer all her questions. She was very impressed by your crew. Based on their performance I informed the USAA adjuster (Heather Gosline) to authorize your firm to do the restoration and repair work as well.
Please let Shannon, Steve and Randy know about this email and the outstanding job that they did at our house. Thanks.
I recently worked with Jason Murphy and Jimmy St. Romain on water and mold damage to my home caused by a water heater. They were both professional and prompt. They handled everything from demolition to reconstruction. The work was of the highest quality I have seen in quite some time. Jason dealt with the insurance company during the demolition and clean up portion of the job and Jimmy handled all contractors needed for the reconstruction job, all of which required minimal contact with me. I would definitely use Integrity for future jobs and refer them to friends and family.
We are so very pleased with the work done recently by Integrity Restoration. We never had to worry that the men would show up to do their work on our home when promised.
I was also impressed how they work together with a different crew for each phase.
The kitchen was flooded and our hardwood floors ruined. The came and put everything together with a beautiful new floor, leaving everything better than before.
I would certainly recommend Integrity Restoration to anyone.
Thanks to all involved,
JoAnn & Tom Masters
Thank you for the good work that your and your crew did while completing the restoration of my office building. Your professionalism and attention to detail was much appreciated. You were conscientious in your dealings with me and took care to make sure that everything was clarified before work began.
You also did a great job of following through on a regular basis to make sure that the on-site work was progressing. Jason was a pleasure to deal with. My experience with your company was exceptional, and when it came time to work on punch list items, there were few issues to address because your team already previewed the project before my own inspection.
I have no problem recommending your company highly to others. Please feel free to pass along my email address (on file) if there are any questions.
Donna Crosby Sloan