“If you need a trusted company for water damage mitigation services, my wife and I strongly recommend calling Shannon and Randy at Integrity Restoration. They did an excellent job drying, removing and mitigating water damage areas in all 3-floors of my townhouse. Heres a high-level summary of why we recommend them:
1. Thorough and detail-oriented: Found multiple areas of water damage caused during this incident that the initial vendor that my insurance sent did not find or remove. Removed water damage areas thoroughly and carefully trying to salvage items that were salvageable. Just one very small but telling example is: insurances vendor removed carpet from top floor but left all staples in subfloor. Integrity actually removed all the staples from the subfloor when they came out.
2. Trustworthy and Professional: When they said theyd do something in a certain timeframe it would get done, in the timeframe they said and it would be done correctly. Their mission statement is “”WE DO WHAT’S RIGHT, EVEN WHEN NO ONE IS LOOKING”” and I can attest that they follow it in practice.
3. Communication: Great communication about what they were going to do and why it was necessary. When I asked questions, I felt like I got logical, truthful and accurate explanations.
These guys treated my townhome like it was their own home. I would strongly recommend using Shannon and Randy at Integrity Restoration for your water damage mitigation needs.”