“My wife and I moved into our new-to-us house on 06/23/18, and on 06/24/18 I noticed water squishing through a section of flooring and dripping down from a window and wall. I called a plumber, who advised that the A/C condensation line was not connected to anything, and was just dropping water inside the wall. He rigged up a quick diverter pipe, said we’d need an A/C tech to fix the actual problem, and suggested Integrity Restoration to assess the damage.
Shannon Allred showed up a couple of days later with a moisture detector and gave us the bad news about the extent of the damage. He said he’d send someone to begin remediation.
That someone was Kevin Keeler, and he showed up that very same day. He took out the drywall, insulation, flooring, and a trio of black widow spiders that were living in the wall. He explained in detail everything he was going to do and reviewed every aspect of the bill, right down to the rentals of the machines.
He was clearly passionate about his work, and very into the science of it all, but never made me feel like I was bothering him with my many questions, or when I wanted to take photos of the mold in the walls.
I hope I never need their services again. But if faced with future water damage, Integrity Restoration would be the first and only company I would call.”