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Customer Testimonials

SHOAT LETTER

Sometimes you need opinions from previous clients before you hire a company you are unfamiliar with. We are happy to provide some testimonials for you to use to make an educated decision. We serve commercial and residential clients throughout the Atlanta area and we would love for you to join our network.

Someone in your corner you can trust

When something goes wrong (like the master bath upstairs flooding the kitchen below) and you want someone you can trust in your corner, Integrity is your company. They responded immediately, explained everything, started remediating immediately, helped me understand how the insurance, remediation and construction process worked and made an otherwise very unpleasant incident much less painful. They are honest, professional and completely reliable. I think the company name really says it all. I highly recommend them.

Amazing customer service

We have nothing but great things to say about Integrity Restoration. From our initial phone call, they were prompt, timely, professional and very detail oriented in responding to our needs. Great customer service- would definitely recommend them to anyone in need of restoration services.

Many, Many, Many Thanks!!

“I just wanted to say Thank You for all your team did for me. From the very first person that I spoke with, to the guys doing all the work, and all in between were just great.
Each one was very professional, knew the services and products and what to do. Everyone came at the appointed time, cleaned up after each day’s work, and were always pleasant!
I have NEVER worked with a company like yours! If you want to have anyone call me about your company, please do so, as I think you are the best!
Again thank you to everyone at Integrity!”

Doesn’t Get Much Better Then Integrity

We have worked exclusively with Integrity for almost 10 years. They are always quick to get our customers needs met, and always there when we need them! I would and do refer Integrity to all that we know who may be in need of their speedy services.

Professional service

They provided us with a very professional service and stayed on schedule. We had used another service, but in another city that was more reasonably priced, but overall we were pleased.

They Saved the Day (and the Ice Cream!)

As the manager of a small independent ice cream parlor, I have experienced very little do with maintenance or repairs of any kind, and most of my professional training deals with food safety and basic bookkeeping, so when our shop flooded from a broken toilet, I did not know what to do. Fortunately, a customer who happened to be there at the time told me to call Integrity, and they came right out and cleaned up the mess. They understood that we were an operating commercial businesses and they took steps to keep us open and to keep our customers safe during the process. They were able to do the most immediately necessary work right away, get us back open in a couple of hours, then come in at the end of the business day and finish what they needed to do. It was very impressive, and although I would not refer to the service as cheap, it made the owner happy because we were only closed for a couple of hours and we never lost any revenue, which just made me look good! I only took the time to write this review since I live in an apartment and I don’t know if I will ever have the chance to use this company again (I hope I don’t!) or refer them, so other than the free ice cream cones we gave the technicians I just wanted to do something nice for them in return. Thanks Integrity.

Professional

We have used IRRC on several occasions at our home. They are prompt, professional and knowledgeable. They seem very well trained and approached each job with confidence. I would not hesitate to recommend this company. I hope I never have a need for this service again but if I do, it will definitely be IRRC that I will call.

quick and convenient service

we’ve had several “floods” in our house and I’ve used Integrity each time for the clean up. I find them to be quick, dependable and able to deal with the stressed out owner very well!

Reliable and Skilled Company

Great customer service, fast response time, hard working employees and wonderful end results! Couldn’t ask for a better experience!

Helpful, Quality Focused Service

Great to work with; explained everything, did the job well, and worked hard to ensure that we were satisfied with the end result.

Integrity Restoration & Remodeling, LLC, Fire & Smoke & Water Clean Up, Acworth, GA